Wantoo

Wantoo offers a cloud-based platform that enables businesses to capture, analyze, and act on feedback provided by their team or customers.

CASE STUDY

Background

Wantoo collects feedback into refreshingly simple Idea Boards (which integrate with leading social and CRM platforms). The platform helps you find and prioritize popular and previously submitted ideas that merit your attention, and direct the top ideas to the product team by syncing the data with robust management tools such as Slack, Trello, and Jira.

This allows the user to capture customer needs, build better products, engage the customers in product development, and build up an army of advocates who will extend the company& reach into their own professional and social networks.


HOW WE WORK

Our Strategy

Problem

  • The client wanted to create a SaaS product that could enable businesses to record and analyze the feedbacks given by clients or team members.
  • The platform was required to work and integrate seamlessly with a wide range of third-party platforms and APIs.
  • sly with a wide range of third-party platforms and APIs.

Solution

  • We helped Wantoo design and develop Idea Boards that help the user to get feedback whenever customers interact with the user& company.
  • The data from any point in the customer journey-physical, digital, or mobile-can now be collected with just a single line of code.
  • We ensured Wantoo works well with Zendesk, Salesforce and Twitter.

Results


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